A practical journey review
Map how enquiries arrive, what you need to know and where follow-up gets stuck.
Scotland AI Growth System
Stop losing enquiries
while you’re busy working.
Give customers a helpful first response, capture the details you need and keep follow-up organised. Your website, Maya and Business Hub, working together.
Founding offer £999 setup + £99/monthFor the first three businesses · Scope agreed before work starts
From first hello to follow-up
A useful enquiry.
Not another loose end.
Built for the moments when you’re with a customer, on a job or running an event.
- 01
A customer gets in touch
Your website gives them a clear next step, even while you’re working.
- 02
Maya gathers the details
Answers from your approved business information, with a written form available too.
- 03
You get a useful enquiry
The customer reviews it, Business Hub captures it, and you receive an alert.
- 04
You take the next step
The customer gets an acknowledgement. You follow up, agree a call and confirm the booking.
The working example
Made real with
Innovation Sounds.
A Glasgow wedding and events business, with Maya on the website and approved enquiries arriving in Business Hub.
This is a live implementation. We’re showing the journey, not claiming a measured increase in bookings.
Try Maya at Innovation SoundsOpens the real Innovation Sounds front desk in a new tab. Sending an enquiry contacts that business. Ask us for a guided demo if you just want a look around.
Illustrative wedding enquiry
“We’re planning a wedding in Glasgow. Can we talk about a DJ and a photo booth?”
- Maya collects
- Date, venue, event type, timings, guest numbers, DJ requirements and extras.
- The customer reviews
- Contact details, event details and a preferred time for a consultation.
- Lucky receives
- A Hub enquiry and owner alert, ready to arrange the call.
- The customer receives
- An acknowledgement and reference, with clear next steps.
No event or consultation is booked until a time and availability are confirmed.
One focused package
The foundations for
better follow-up.
One focused website improvement
One landing page or targeted improvements to one existing page, with a clear enquiry action and mobile checks.
Your website AI front desk
Maya configured around your approved FAQs and one enquiry workflow, plus a written alternative and customer review before sending.
Your Business Hub enquiry area
Customer details, enquiry status and callback tasks in one place, with owner email alerts and customer acknowledgements.
Testing and handover
Walk through a real example together, check the details arrive correctly and show you how to follow up.
Keep the starting point clear.
Full website rebuilds, extra workflows, telephone numbers, WhatsApp/SMS, live calendar integrations, advertising and extra voice usage are quoted separately. No unlimited AI usage or guaranteed booking results. Your enquiry and callback view gives you a starting point for tracking what happens next.
Before you get started
Good questions.
Clear answers.
Is this just for wedding businesses?
Innovation Sounds is our working wedding/events example. We start with businesses that depend on enquiries and personal follow-up: photographers, caterers, venues, trades and other service businesses. We’ll check that your needs fit the package before accepting the project.
Do I need a new website?
Often, no. We review your current site first. The package covers one focused landing page or improvements to one existing page. A full rebuild, extra pages or work on a platform that needs a custom integration is quoted separately.
What does the voice allowance cover?
20 browser voice calls per month, up to five minutes per call. Calls happen on your website, rather than a telephone number. We configure a limit so extra paid usage needs to be agreed. The written enquiry route stays available when the voice allowance is used up. Unused calls do not roll over.
Will Maya book appointments or confirm availability?
The base package captures a preferred callback or consultation time for you to agree. It does not promise event availability or reserve a diary slot. Connecting and testing a live booking calendar is a separately scoped option.
What happens after I request a call?
We reply by email and agree a time. We look at your current enquiry process, confirm whether the founding package fits, and put the scope, delivery plan and payment terms in writing before paid work starts. No payment is taken by this form.
What happens if the AI does not know an answer?
The front desk uses the business information you approve. Questions outside that information should be passed to you rather than guessed. Customers review their enquiry before it is sent, and you remain responsible for quotes, availability and commitments.
Let’s look at your enquiry journey
What happens
after “hello”?
Tell us where enquiries arrive and what slows you down. We’ll discuss whether this package is a sensible fit for your business.
No pressure to rebuild everything. No payment to request a call.
Prefer email? hello@scotlandai.co.uk ↗